Espace Dixon LLC ("Espace Dixon," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
When you contact us by phone, text message, or through our website, we may collect:
- Your name and phone number
- The content of messages you send us
- Appointment preferences and booking details
- Information you voluntarily provide when scheduling services
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and messages
- Schedule, confirm, and manage appointments
- Provide customer service and support
- Send appointment-related text messages, including confirmations, reminders, and responses to your questions
SMS / Text Messaging
If you text our business line or we text you back (for example, after a missed call), your phone number and the content of that conversation are used solely to provide the booking and customer service described above.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Message frequency varies based on your interactions with us. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at 803-262-7390 or dixondoeshair@gmail.com.
Information Sharing
We do not sell your personal information. We may share information with service providers who help us operate our business (such as our text messaging and appointment booking platforms), solely to provide the services described in this policy. We do not share your information with third parties for their own marketing purposes.
Data Retention
We retain your information only as long as needed to provide our services and comply with legal obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. The date below reflects the most recent update.
Contact Us
Espace Dixon LLC
2250 Hawkins St, Ste D, Unit 103
Charlotte, NC 28203
803-262-7390 · dixondoeshair@gmail.com
Last updated: 10/24/2026